Financial Costs

Over 900 research studies utilising a database of over 1.5 million individuals indicates that, on average, a sales person who suffers from significant levels of Sales Call Reluctance will default on15.25 business opportunities a month.

This defaulting of opportunities means that they will avoid situations which they feel uncomfortable with. This list is extensive and will range from simply not picking up the phone to make an appointment, to avoiding the ‘close’ with customers.

Naturally, your competitors will be the main benefactors of this ‘avoidance’ and the financial impact on your business is likely to be severe.

Discover the cost to you and your business simply by clicking here and completing our Financial Costs Calculator

In addition, remember that there are likely to be other hidden costs for your business from a Sales Call Reluctant individual (who avoids certain sales tasks, and avoids demonstrating certain sales behaviours):

• Damage to brand
• Negative customer perception
• Costs of regaining an account
• Loss of market share
• Higher levels of absenteeism or sickness
• Higher staff turnover and retention issues
• Increased requirement for Management and HR support