Emotional Costs

When Sales Call Reluctance attaches itself to an individual, it can cause high levels of emotional discomfort, which in turn affects the individual’s ability to cope with the responsibilities and tasks of their sales role. Resulting symptoms can include increased stress, tiredness and lethargy etc which can be personally damaging to the individual.

The effect on businesses can be equally difficult and result in:

• Higher levels of absenteeism or sickness
• Higher staff turnover and retention issues
• Increased requirement for Management and HR support
• Poor customer service / damaged brand